Shipping policy
Last updated: 15 DEC 2025
At Scent2Pick, we aim to deliver your order quickly and safely. Please review our shipping policy below.
Order Processing
All orders are processed within same business day (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Times
United States
-
Standard Shipping: 1–7 business days
Shipping times are estimates and may vary due to carrier delays, weather, or high-demand periods.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout.
Scent2Pick is not responsible for orders shipped to incorrectly provided addresses.
If an order is returned due to an incorrect address, reshipping costs may apply.
Lost or Delayed Packages
If your package is delayed or marked as delivered but not received, please contact us.
We will work with the carrier to investigate and assist you as quickly as possible.
Damaged Orders
If your order arrives damaged, contact us within 48 hours of delivery with clear photos of the product and packaging so we can resolve the issue promptly.
International Shipping
At this time, we [do / do not] offer international shipping.
If international shipping becomes available, this policy will be updated.
Contact Us
If you have any questions regarding shipping, please contact us at:
📧 love@scent2pick.com